Privacy Policy

Last updated: 20 September 2026

LandlordPro is a property-management application operated by Northbyte Company Limited ("we", "us"). It is used by property owners, managers, and their tenants to manage properties, leases, invoices, payments, and maintenance. This policy explains what information the LandlordPro apps (Android, iOS, and web at landlord-pro.co.tz) collect and how it is used.

Information we collect

• Account information — name, email address, phone number, and password (stored hashed), provided when an account is created for you or by you.
• Property and tenancy records — property, unit, lease, invoice, payment, and maintenance data entered by your organisation's staff or by you as a tenant. This can include tenant names and contact details.
• Photos — images you choose to upload (for example property photos or maintenance issues).
• Device push token — if you enable notifications, a Firebase Cloud Messaging registration token that lets us deliver notifications to your device.

We do not collect your precise location, contacts, or advertising identifiers, and the apps contain no advertising or third-party analytics.

Guests booking a stay

The public marketplace at landlord-pro.co.tz lets you browse short-stay listings without an account. To book or send an enquiry you sign in with your mobile number. For guests we collect:

• Mobile number — your account identity. We send a one-time code to it by SMS each time you sign in; standard message rates may apply. We do not use it for marketing unless you opt in.
• Name — shown to the host of a property you book or enquire about, so they know who is arriving.
• Email address (optional) — used for booking confirmations and receipts if you provide it.
• Bookings, enquiries and messages — dates, guest count, the payment reference you submit, and messages exchanged with the host through the app.
• Viewing requests for monthly homes — the date and time slot you ask to view a unit, your intended move-in date, and the phone number you give for the visit, shared with that property's landlord or manager so they can confirm the appointment.
• Photos you upload — a payment receipt attached to a booking is shown only to that host; listing photos uploaded by owners are public.
• Preferences — the travel preferences you choose, used only to order listings for you.

Your booking details and name are shared with the host of that property and their staff. Payment is made directly to the host through mobile money or bank transfer; we do not receive or store card or wallet credentials. You can delete your guest account at any time from Profile → Delete my account in the app; see the account deletion page. Marketing messages are sent only if you ticked the box when signing up, and you can turn them off at any time from your profile.

How we use information

• To provide the service: authentication, property and lease management, invoicing, payment tracking, and maintenance workflows.
• To send service notifications (for example a new invoice or a maintenance update) by push notification and, where enabled by your organisation, WhatsApp or email.
• To secure the service and prevent abuse.

We do not sell personal information, and we do not use it for advertising.

Sharing

• Within your organisation — data you enter is visible to the staff of the company (workspace) it belongs to, according to their roles.
• Service providers — we use Google Firebase Cloud Messaging to deliver push notifications and infrastructure providers to host the service and store uploaded images. These providers process data only on our behalf.
• Legal requirements — we may disclose information where required by law.

Security and retention

All traffic between the apps and our servers is encrypted in transit (HTTPS/TLS). Passwords are stored hashed. Records are retained while your organisation's account is active; tenancy and financial records may be kept afterwards where bookkeeping obligations require it.

Your rights

You may request access to, correction of, or deletion of your personal information. Tenants should contact their property manager first, since the manager's organisation controls the tenancy records; you can also contact us directly using the address below. Account deletion requests are honoured within 30 days, subject to legally required retention.

Children

LandlordPro is a business tool intended for adults (18+). We do not knowingly collect information from children.

Changes

We will post any changes to this policy on this page and update the date above.

Contact

Northbyte Company Limited — Dar es Salaam, Tanzania
Email: yesaya@landlord-pro.co.tz